HairBow Center utilizes a system in which every item on your order is double-checked to ensure that you are shipped the correct items. However, in the event that you receive an incorrect item, contact our customer service department, and HairBow Center will send the correct item at no additional cost to you.

*HairBow Center may require proof of the incorrect item. HairBow Center will make arrangements for the return of the incorrect item at no cost to you.