HairBow Center works hard to provide top-quality products for our customers. On rare occasion, an item may be damaged in shipping, or a defective product may slip past our quality control. HairBow Center will replace the damaged/defective item- 100% free of cost to our customer.

*Proof of the damage or defect is required before the item will be replaced. HairBow Center may request that the damaged or defective item be returned at no charge to the customer.